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Evaluating Zero-Shot Multilingual Aspect-Based Sentiment Analysis With Large Language Models

MCML Authors

Bolei Ma

→ Group Frauke Kreuter
Social Data Science and AI

Zheyu Zhang

→ Group Gjergji Kasneci
Responsible Data Science

Abstract

Aspect-based sentiment analysis (ABSA), a sequence labeling task, has attracted increasing attention in multilingual contexts. While previous research has focused largely on fine-tuning or training models specifically for ABSA, we evaluate large language models (LLMs) under zero-shot conditions to explore their potential to tackle this challenge with minimal task-specific adaptation. We conduct a comprehensive empirical evaluation of a series of LLMs on multilingual ABSA tasks, investigating various prompting strategies, including vanilla zero-shot, chain-of-thought (CoT), self-improvement, self-debate, and self-consistency, across nine different models. Results indicate that while LLMs show promise in handling multilingual ABSA, they generally fall short of fine-tuned, task-specific models. Notably, simpler zero-shot prompts often outperform more complex strategies, especially in high-resource languages like English. These findings underscore the need for further refinement of LLM-based approaches to effectively address ABSA task across diverse languages.

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