Innovating AI Products for Social Good in the Age of Foundational Models

Accounting for AI's unintended consequences—whether misinformation on social media or issues of fairness and social justice—increasingly requires AI systems designers to go beyond immediate user experiences of the system and consider human-AI interactions at a societal scale. The increasing ubiquity of large pre-trained language models (LLMs) further exacerbates this trend. So, how does LLM change the way we, AI product designers and human-AI interaction researchers, work? How might we work to innovate LLM applications for social good? In this talk, Professor Qian Yang draws upon her lab's research on LLMs for education and for mental healthcare and explores these questions.

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LMU Munich, Institute of AI in Management